Free delivery on all orders over £20 or a flat rate of £3.00 will be charged for all orders of £20 and under all items are posted via royal mail first class with insurance included. orders received by 3pm monday to friday are usually posted the same day and usually delivered within 1 - 2 days
(please note the delivery times are a guide and not guaranteed but please allow up to 14 working days)
After 14 working days undelivered items are classed as lost these are royal mail guide lines which we have to follow before we can do anything once 14 working days have passed we will then send you a replacement item or a refund.
For Larger item's if there is no one available accept the item the post man will leave a card for you to contact the local sorting office and arrange for the item to be re delivered or for you to go and collect the item from the sorting if this is not done within 7 days your item will be returned to us and you would have to pay to have the item reposted
Postage prices are set by weight and will be displayed in the checkout international orders are sent via royal mail or DHL insurance is included. orders are usually dispatched within 24 hours of purchase estimated delivery times are
5 days for europe and 7 days for the rest of the world from date of posting but not guaranteed please note this may take longer if customs hold your package for any reason.
Parcels are sent tracked or signed for depending on the destination country so may require a signature on delivery
Europe next day and rest of the world is 2-3 days
Tracked service with email and text alerts
please note a phone number is required for DHL delivery
Please note your purchase may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.