If you need to return an item for any reason please contact us within 14 days of receiving your goods.
You may return most new, unopened items for a full refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Where an item is returned for a refund where we are not at fault (unwanted item, wrong size etc) then as long is the item is returned unused and with all packaging and tags attatched it will be refunded minus the original cost of postage
Where an item is returned for exchange where we are not at fault then the customer will be responsible for return postage cost's. When returning an item to us please use a service that requires a signature or get proof of posting from the post office as we are not responsible for any returns that are lost in the post.
Once we receive an item and confirm it is eligible for refund we will process your refund
Depending on the paymant method used please allow 1-3 Days for the money from the refund to show on your account.
1. No refunds will be given until the returned goods have been received.
2. For hygene reasons and your protection, undergarments, mouth guards and protective cups cannot be returned, even if they are new and unused.